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Our Terms & Conditions Keep Your Account Safe

When you open an account with nba prediction, you're entering into a straightforward agreement about how we operate, how your payments work, and how we protect your data.

Clear account rulesPayment transparencyYour data rightsDispute resolution
nba prediction Our Terms & Conditions Keep Your Account Safe
GET HELP FAST

How to Reach Us About Your Terms

Team online

Live chat

Open our chat widget in the lobby during your session. Our support team replies within minutes and can explain your account rules, payment terms or any dispute in real time.

Email support

Send a message to [email protected] with your account email and question. We aim to respond within 24 hours with clarification on any term or condition you need help understanding.

Account settings

Log in, head to Settings > Account & Terms and review the full policy text. You can also request a copy of our current terms emailed to you directly from that page.

YOUR RIGHTS PROTECTED

How We Handle Your Data & Account Security

Data handling

We collect your email, phone and payment details only to set up your account, process deposits and withdrawals, and send you important notices about your account or our terms. We never sell your data to third parties.

Cookies & tracking

We use cookies to keep you logged in and to remember your lobby preferences. You can turn off non-essential cookies in your browser — your account will still work, but some features may be slower.

Account security

When you create an account, use a unique password at least 12 characters long. Never share your login details. We encrypt all payment data and require two-factor authentication for withdrawal requests.

Data retention

We keep your account data and transaction history for as long as your account is open, plus seven years after closure for legal and tax compliance. You can request deletion of non-essential data by emailing support.

Changes to your account

You can update your email, phone number, or payment method directly in Settings at any time. If you want to change your registered name or date of birth, contact support with identity proof.

Disputes & complaints

If you believe we've breached our terms or handled your account wrongly, email [email protected] with details. We'll investigate within 14 days and reply with our findings and next steps.

Terms & Conditions FAQ

Yes. Log in, go to Settings > Account & Preferences, and select Close Account. Your balance will be withdrawn to your registered payment method within two business days. After closure, you can reopen an account, but you'll need to complete our verification again.

You'll receive an email notification at least 30 days before any major change takes effect. If you don't agree, close your account before the update date. We'll pay out your balance in full. Minor updates like fixing typos happen without advance notice.

Your deposit balance is held in a segregated account separate from our operating funds. Even if the business faces difficulties, your money is protected by this separation. All withdrawals go directly from this account to your DANA, OVO, GoPay, QRIS or bank.

You can log into your account on any device — phone, tablet or desktop. If we spot unusual access patterns, like login attempts from very different locations in short time, we may lock your account temporarily for security. Contact support to unlock it.

Withdrawals process to your registered payment method within 24 hours. If you dispute a withdrawal or ask your bank to reverse it without contacting us first, we may close your account. Chargebacks are treated as a breach of our terms.

Yes. In Settings > Account Limits, you can set daily, weekly or monthly caps on your deposits. Once set, you won't be able to exceed them until the period resets. This helps you manage your play.

Your personal data belongs to you. We hold it only to fulfill legal obligations (tax, anti-money-laundering) and to maintain your account history. You can request export of your data or deletion of non-essential information by emailing [email protected].